Privacy Policy
ViperX Car Detailing is committed to protecting your privacy and ensuring that your personal information is handled securely. This Privacy Policy explains how your data is collected, used, stored, and protected when you visit our website, contact us, or book our services.
Information We Collect
We may collect personal information such as your name, phone number, email address, address, vehicle details, and service preferences. Additional information may be collected when you fill out forms, request quotes, or communicate with us.
Non-personal data such as IP address, browser type, device information, and website interaction may be collected through cookies and analytics tools.
How We Use Your Information
Your data is used to deliver our detailing services, confirm bookings, process payments, respond to enquiries, improve customer experience, and send service updates or promotional messages when applicable. All use of data follows legitimate business purposes.
Email and Phone Communication
By contacting ViperX, you give permission for us to reach out by phone, SMS, or email for updates, reminders, confirmations, or promotional information. You may opt out of promotional messages at any time.
Sharing Your Information
We do not sell or trade your personal information. Your data may be shared with trusted third parties such as payment processors, booking tools, email platforms, or analytics services that assist in delivering our services. These parties must keep your data confidential and only use it for intended purposes.
Information may also be shared if legally required.
Data Security
ViperX follows security measures to protect your information from unauthorized access or misuse. While we use best-practice security, no method is entirely risk-free. We continuously work to keep your information safe.
Data Retention
We retain personal data only as long as needed for service delivery, legal obligations, or business operations. Once no longer required, data is securely removed or anonymised.
Cookies and Tracking
Our website may use cookies to analyse performance, enhance user experience, and track visitor behaviour. You can disable cookies through your browser settings, though some features may not function properly.
Your Rights
You may request access to your personal data, corrections, or deletion where legally permitted. Contact us directly to make such requests.
Third-Party Links
Any external links on our website are not controlled by ViperX. We encourage reviewing their privacy policies before interacting.
Policy Updates
This Privacy Policy may be updated as needed. Changes will be reflected on this page.
Contact Information
ViperX Car Detailing
Phone: +44 7310 095777
Email: enquiries@viperxcardetailing.co.uk